An integral part of Digital governance in any large organisation is a live audit of the digital estate and the ability to review and decommission products where appropriate.
It is becoming common for digital leaders in a large global organisation to inherit a large portfolio of local, regional or project based websites. Not every digital product brings value to the overall objectives of the organisation. I am often asked what criteria do I use to identify and segment the on-line presence for review that leads to potentially decommissioning of useless and redundant products? Following is my list:
Are there any other criteria that could be included to these?
It is becoming common for digital leaders in a large global organisation to inherit a large portfolio of local, regional or project based websites. Not every digital product brings value to the overall objectives of the organisation. I am often asked what criteria do I use to identify and segment the on-line presence for review that leads to potentially decommissioning of useless and redundant products? Following is my list:
- A Project has ended and the website is still live
- Project is live but the content on the website is outdated
- Project is live and a service is still offered but the site is unsupported
- Staff resources are not there to update content
- Infrastructure is not supported by internal resources or through any other maintenance or support contract
- Project/service has evolved into a different product but the old website is still live but redundant
- Project/service is live, a website exists but is not used - evidenced by traffic/analytics data
- Inappropriate content
- Legally owned by the organisation but there is no business ownership internally or externally
- Off brand – does not follow organisation's brand standards and guidelines
- Local/country based websites that are duplicated through regional or corporate portals
- Websites with identified security and data protection issues
